We are committed to providing the best services to our customers. In the event of cancelling any booking or service, the refund policy will be applied according to the terms and conditions of the authorized service providers such as airlines, hotels, and transportation companies. Refund amounts and processing times may vary depending on the type of service and the cancellation time, and administrative or cancellation fees may apply based on the provider’s policy.

Customers must submit refund requests within the specified period related to the booked service, and requests submitted after the allowed period will not be accepted. Refund requests are processed within a reasonable timeframe after reviewing and confirming eligibility, and refunds will be returned through the same payment method used during booking whenever possible.

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